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FAQs

Are there items I can't send in to a wash & fold service?

The health and safety customers and laundry pros are top our priority. For this reason, clothing soiled with blood, fecal matter, vomit or any other bodily fluid cannot be serviced. If an item is received by our team, it will be bagged separately and returned unwashed along with any other affected clothing.

What if I leave something in my pockets?

Please double check your pockets before placing a laundry order. We do our best quickly check over your order for any items left behind, but sometimes these items are missed. Help us ensure the best quality laundry care by removing all items from pockets before your pickup.

What if it's raining/snowing/muddy?

Consider double bagging your clothing before pickup. Avoid drawstring bags if possible, as they do not close completely at the top. We will provide a plastic cover on top or beneath freshly laundered clothing bags as needed.

We offer durable laundry bags for our flat rate customers that can withstand extreme temperatures and rain better than standard garbage bags.

Do you service my neighborhood?

Right now, our services are limited to customers within a 5 mile radius of Mableton. We apologize for any inconvenience.

What if I miss my pickup?

Send us a text if you need to reschedule your pickup. Do not remove laundry from the pickup spot in case we can send a driver back out to your location.

Are there discounts for repeat customers?

Yes! There is a subscribe and save option that reduces your per pound laundry fee to $1.5/lb.

This option is reserved for customers who can commit to weekly service. If a week is missed, the pricing per pound goes back to the standard amount. Minimum commitment 4 weeks.

I need same day service. How do I place an order?

Use the standard wash and fold service to setup a same day order. We just ask that your order be placed and clothing bags available in your pickup spot BEFORE 10am on the day the laundry service. Orders received after 10am will be processed the next business day.

Customer Service: (404) 576 - 8324 info@laundryspaatlanta.com